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This article is brought to you in association with the European Commission. Have you ever struggled to understand whether you were buying directly from Google or from a different brand, or had difficulty finding information about final costs? In order to further align its practices with EU law – mainly on lack of transparency and clear […]
This article is brought to you thanks to the collaboration of The European Sting with the World Economic Forum. Author: Douglas Broom, Senior Writer, Formative Content How do you feel about your personal financial situation? Do you think the economy will improve or get worse? It’s not a trick question, but a way of measuring consumer confidence. The first […]
This article is brought to you thanks to the collaboration of The European Sting with the World Economic Forum. Author: Helena Leurent, Director-General, Consumers International We are all aware of the worrying statistics emerging from the twin shocks of COVID-19 and the war in Ukraine, both on economy and society. But what does this actually mean for consumers worldwide? […]
This article is brought to you in association with the European Parliament. MEPs reached a provisional deal with Council on new measures protecting consumers from credit card debt, overdrafts and loans unsuitable for their financial situation. On Friday morning, negotiators from Parliament and Council reached a provisional political agreement to update the EU’s rules on consumer […]
This article is brought to you thanks to the collaboration of The European Sting with the World Economic Forum. Author: Aparna Bharadwaj, Managing Director and Partner, Boston Consulting Group, Lauren Taylor, Managing Director & Partner, Boston Consulting Group What will it take to dramatically expand the number of consumers who choose environmental sustainability, whether through their behaviours or […]
This article is brought to you thanks to the collaboration of The European Sting with the World Economic Forum. Author: Simon Read, Senior Writer, Formative Content A third of virtual reality (VR) users have shopped with the technology in the last six months, says a survey from PwC. Retailers are being urged to respond to the “surprising reach” […]
This article is brought to you thanks to the collaboration of The European Sting with the World Economic Forum. Author: Michael Hughes, Chief Business Officer, Duality Technologies 75% of the world’s population will have its personal data covered under modern privacy regulations by 2024. Enterprises must ensure that they have dedicated privacy practices. And strategies to understand and […]
This article is brought to you in association with the European Commission. Following dialogues with the Commission and the network of national consumer protection (CPC) authorities, TikTok has committed to align its practices with the EU rules on advertising and consumer protection, namely, the Unfair commercial practices Directive, the Consumer rights Directive and the Unfair contract […]
This article is brought to you in association with the European Parliament. The new rules aim to ensure that all kinds of products in the EU, whether sold online or in traditional shops, comply with the highest safety requirements. On Thursday, the Internal Market Committee adopted its position on the EU’s updated rules on product safety […]
This article is brought to you in association with the European Commission. Today, the European Commission has adopted a reform of the current EU rules on Distance Marketing of Consumer Financial Services, which govern financial services sold at a distance. The Proposal will strengthen consumer rights and foster the cross-border provision of financial services in the […]
This article is brought to you thanks to the collaboration of The European Sting with the World Economic Forum. Author: Dhara Bhansali, Chief Marketing Officer, Allied Digital Services Artificial empathy allows brands to target individual consumer needs. AI can be used to analyze customer behaviour at scale for personalized insights. But artificial empathy still needs human input and […]
This article is brought to you thanks to the collaboration of The European Sting with the World Economic Forum. The lack of consensus around consumer IoT standards has raised concerns about security, privacy, interoperability, and equity. A multistakeholder coalition worked together to agree on IoT security requirements for consumer-facing devices. More than 100 organizations are calling on some […]
This article is brought to you thanks to the collaboration of The European Sting with the World Economic Forum. Author: Ivan Streshinsky, Chief Executive Officer, USM Russia continues to develop its track-and-trace system that will make the majority of consumer good digitally traceable. The digital initiative now works with 14 product categories ranging from dairy goods, bottled water, […]
This article is brought to you in association with the European Commission. Today, the European Commission has proposed revisions of two sets of EU rules to enhance consumer rights in a world reshaped by digitalisation and the COVID-19 pandemic. The Commission is reinforcing its safety net for EU consumers, for example, by making sure that dangerous […]
This article is brought to you in association with the European Commission. New Value-Added Tax (VAT) rules for online shopping enter into force later this week as part of efforts to ensure a more level playing field for all businesses, to simplify cross-border e-commerce and to introduce greater transparency for EU shoppers when it comes to […]
This article is brought to you thanks to the collaboration of The European Sting with the World Economic Forum. Author: Alicia Friend, Senior Communications Analyst, dentsu The pandemic has shifted consumer habits and values in ways that present longer-term implications. A new report by dentsu highlights four consumer trends that brands need to heed for their survival. First: […]
This article is brought to you in association with the European Commission. This Monday 7 June marks the deadline for Member States to transpose the new EU copyright rules into national law. The new Copyright Directive protects creativity in the digital age, bringing concrete benefits to citizens, the creative sectors, the press, researchers, educators and cultural heritage […]
This article is brought to you thanks to the collaboration of The European Sting with the World Economic Forum. Author: Cristianne Close, Global Markets Practice Leader, WWF International • New research shows support for sustainable business is growing in both developed and developing economies. • Many consumers believe brands bear as much responsibility for positive change as governments. […]
This article is brought to you thanks to the collaboration of The European Sting with the World Economic Forum. Author: Maciej Kolaczkowski, Community Lead, Oil and Gas Industry, World Economic Forum Global action on climate change is building pace amongst the public and private sector, strengthened by the Paris Agreement. COVID-19 has temporarily reduced emissions, but as the […]
This article is brought to you in association with the European Parliament. MEPs want a strong set of rights to protect consumers in the context of artificial intelligence and automated decision-making. Parliament’s Internal Market and Consumer Protection Committee approved on Thursday a resolution addressing several challenges arising from the rapid development of artificial intelligence (AI) and […]
This article is brought to you thanks to the collaboration of The European Sting with the World Economic Forum. Author: Nikhil Prasad Ojha, Partner and Head of Strategy Practice, Bain & Company, India & Radhika Sridharan, Partner and member of retail and customer strategy and marketing practices, Bain & Company, India In the past two decades, India has been […]
This article is brought to you thanks to the collaboration of The European Sting with the World Economic Forum. Author: Aleksander Dardeli, Executive Vice President, IREX Trust is like the air we breathe; it is essential to our wellbeing and survival, but we barely notice or think about it until it’s in short supply. In many different parts of […]
This article is brought to you in association with the European Parliament. Rules allowing groups of consumers harmed by illegal practices to launch collective actions and seek compensation were confirmed by plenary on Tuesday. Currently, only 19 member states provide some form of legal remedy to victims of mass harm and proceedings can often be lengthy […]
This article is brought to you in association with the European Parliament. Updates to EU consumer protection rules to tackle misleading rankings in online marketplaces and dual quality of products were provisionally agreed on Friday. Daniel Dalton (ECR, UK), who steered this legislation through Parliament, said: “Today’s agreement updates consumer rights for the internet age, ensuring […]
This article is brought to you in association with the European Parliament. Draft rules to ensure the EU risk assessment procedure for food safety is more transparent and independent were informally agreed with the Romanian Presidency. The new rules, agreed on Monday night, aim to improve transparency in risk assessment and ensure that studies submitted by […]
The European Commission (EC), after months of investigation and discussions, came to the independent conclusion to refuse the merger of the rail companies Siemens and Alstom despite the improvements provided by the two firms together with the continuous pressure by the French and German governments. Nevertheless, France and Germany still believe that the EU has wrongly […]
This article is brought to you thanks to the collaboration of The European Sting with the World Economic Forum. Author: Amit Adarkar, Managing Director and Country Head, Ipsos India India is well-known as the world’s largest democracy, one of the world’s fastest-growing economies, and a young nation set to reap demographic dividends over the next few decades. What is […]
This article is brought to you in association with the European Parliament. The creation of a genuine EU electricity market to better integrate renewable energy was provisionally agreed between MEPs and EU member states on Tuesday. An overhaul of EU electricity market rules was informally agreed to tackle barriers to cross-border trade of electricity and create […]
It seems the US-China trade conflict, if not full scale trade war, is entering the phase of no return. Nothing will be as before in the economic and otherwise relations between the two largest economies of the world. Washington appears ready to push its cause to the end, while Beijing still pretends not to understand […]
Everyone addressed plastic pollution yesterday celebrating the UN World Environment Day which this year is hosted in New Delhi, India. The global campaign of the U.N. to create awareness and urge companies, NGO’s, communities and governments to tackle this heavy burden was highlighted on June 5 with the launch of a report from UN Environment. […]
European governments and officials seem incompetent to protect on the one hand their car consumers and on the other the environment, despite the crucial role Europe played in the climate change agreement that was signed last December in Paris. VW’s diesel emissions scandal has revealed so far that the multinational framework in Europe is much more beneficial for […]
The economic misery of the Eurozone doesn’t seem to have an end. According to a preliminary estimate by Eurostat, the EU’s statistical service, GDP growth in the 19 member state monetary zone during the second quarter of this year was as miser as ever. On top of that, inflation continues to oscillate around zero, while […]
The EU Consumer and Competition Day took place yesterday in Amsterdam with Margrethe Vestager to reveal her will to charge Google for exploiting consumers by pre-installing Android apps on their smartphones. European Commission (EC) is showing its teeth once again, after Microsoft antitrust case a decade ago, against giant tech companies which are finding ways […]
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