Consumer protection: Commission welcomes political agreement by Council on the Representative Actions Directive

This article is brought to you in association with the European Commission. The Council has today adopted a general approach on the Commission proposal for a Directive on representative actions for the protection of the collective interests of consumers. Once in force, the new rules will enable consumers to claim their rights not only individually but also through collective actions. It will empower reputable organisations (so-called ‘qualified entities’) to launch actions […]

Consumer protection: Deal on EU-wide rules for those sold faulty products

This article is brought to you in association with the European Parliament. Consumers buying online or in a brick and mortar store will be entitled to equal remedies if they purchase faulty products, under new rules agreed on Tuesday. The directive on the sale of goods aims to ensure a high level of consumer protection throughout […]

Consumers to be better protected against misleading and unfair practices

This article is brought to you in association with the European Parliament. Updates to EU consumer protection rules to tackle misleading rankings in online marketplaces and dual quality of products in the EU were approved on Tuesday. Online marketplaces and comparison services (e.g. Amazon, eBay, AirBnb, Skyscanner) will have to disclose the main parameters determining how […]

The impact of mobile and rapid digital adoption on how India consumes

This article is brought to you thanks to the collaboration of The European Sting with the World Economic Forum. Author: Amit Adarkar, Managing Director and Country Head, Ipsos India India is well-known as the world’s largest democracy, one of the world’s fastest-growing economies, and a young nation set to reap demographic dividends over the next few decades. What is […]

First EU collective redress mechanism to protect consumers

This article is brought to you in association with the European Parliament. Rules allowing groups of consumers harmed by illegal practices to launch collective actions and seek compensation were approved by Legal Affairs Committee. Currently, only 19 member states provide some form of legal remedy to victims of mass harm and proceedings can often be lengthy […]

Safer products: stepping up checks and inspections to protect consumers

This article is brought to you in association with the European Parliament. Rules to ensure better checks and safety of goods sold in the EU were approved by the Internal Market Committee on Monday. The “Goods package” contains two legislative proposals: one on compliance and enforcement and the other on mutual recognition. Together they aim to […]

How did Facebook fool the Commission that easily during the WhatsApp acquisition?

The European Commission announced yesterday that a Statement of Objections was sent to Facebook accusing the company of providing incorrect or misleading information during the investigation under Facebook’s acquisition of WhatsApp. The aforementioned information was that Facebook had initially reassured the EC that it was not possible to match the user accounts of Facebook and WhatsApp. However, […]

EU-US trade deal: Europe to Americanize its social model?

It can’t be both. Either the EU Trade Commissioner Karel De Gucht hadn’t recovered from the transatlantic trip hangover, while speaking in Washington on Tuesday, or he thinks we are all morons. He said: “I invite all Europeans to also discuss their concerns about the Transatlantic Trade and Investment Partnership (TTIP) (free trade deal)… Because […]

No better year for the EU’s weak chain links

The European Parliament issued a Press release this week with the ambitious target to inform us all about what is bound to change in our lives this year, resulting from the application of EU laws. It mentions the mercury ban in thermometers and some new rules in recycling of electrical and electronic equipment, the legislation […]