Can brands make reusable packaging more attractive than single-use plastic? NFTs could be the answer

This article is brought to you thanks to the collaboration of The European Sting with the World Economic Forum.

Author: Emma Samson, Marketing Communication Manager, Searious Business

• The reusable packaging market could be a $10 billion opportunity to eliminate single-use plastic.
• Despite this many brands are reluctant to believe their customers can change their throw away habits.
• Next-generation reward schemes using digital currencies could accelerate the circular economy.

Undoubtedly, one of the best ways to reduce plastic pollution is to eliminate single-use plastic and introduce long-lasting reusable packaging instead. But brands are still reluctant to abandon the low-cost convenience of grab-and-go. They find it hard to believe enough customers are willing to put in the extra time and effort to return packaging to stores to refill.

According to the Ellen MacArthur Foundation, reusable packaging could be a $10 billion opportunity. That sort of money speaks to manufacturers, but a billion-dollar question remains: how can brands and retailers make reusable packaging more attractive than single-use convenience? The answer may not be in dollars. Maybe it’s in bitcoin.

Positive reinforcement

Customer loyalty programmes form the bedrock of many companies’ success today. From loyalty points and collector’s items to free gifts and discounts, gigantic brands such as Mcdonald’s and Starbucks have designed their programmes to encourage loyalty and increase spending and footfall. A 2017 survey showed 81% of people thought that loyalty programmes made them more likely to continue doing business with brands.

Engagement is the name of the game when it comes to these powerful marketing tools, and engagement will be what ensures customers choose reusable packaging too. A fact that is recognized by most of the first movers in the reusable space. Starbucks and Costa Coffee offer cash discounts to people who bring their own cups. While Café Nero goes one step further and gives you double loyalty points, which add up to a free coffee after five refills. Rewards work to change behaviour, but rewards don’t need to be physical. They can be digital too.

Next-generation reward schemes

With the rapid evolution of the metaverse, there will be inevitable sales promotions, virtual goods, and an added opportunity to interact with loyalty programmes. Digital currencies as a reward for desired behaviours seem a logical next step. For example, points, miles, crypto coins and tokenised assets could all be used to incentivise reusable packaging, and blockchain technology would mean everything could be tracked and consumer data could be more efficiently collected.

Given that the public is already used to opening mobile apps for redeeming points and miles, a transition to blockchain-based assets would be a frictionless experience. They could even be used in a deposit-reward scheme, a kind of digital trolley coin. They might stop you from throwing your container in the bin, like that specially minted trolley coin stopped you from abandoning your trolley in the car park. That coin (or token, if you will) made you feel differently about the trolley, and it changed your behaviour despite having no intrinsic value.

Plastic

What is the World Economic Forum doing about plastic pollution?

More than 90% of plastic is never recycled, and a whopping 8 million metric tons of plastic waste are dumped into the oceans annually. At this rate, there will be more plastic than fish in the world’s oceans by 2050.

The Global Plastic Action Partnership (GPAP) is a collaboration between businesses, international donors, national and local governments, community groups and world-class experts seeking meaningful actions to beat plastic pollution.

In Ghana, for example, GPAP is working with technology giant SAP to create a group of more than 2,000 waste pickers and measuring the quantities and types of plastic that they collect. This data is then analysed alongside the prices that are paid throughout the value chain by buyers in Ghana and internationally.

It aims to show how businesses, communities and governments can redesign the global “take-make-dispose” economy as a circular one in which products and materials are redesigned, recovered and reused to reduce environmental impacts.

Read more in our impact story.

Tokenomics

In 1972, the Harvard psychologist B.F. Skinner propounded the idea of the token economy, where he believed tokens of recognizable value could be used to incentivise positive behaviour or vice versa. Now major brands are recognizing the potential of virtual tokens to turn customers into devoted followers. Let me walk you through the world of tokens briefly:

• Utility tokens: These give rights to products or services. Football clubs like Arsenal use fan tokens such as Socios to increase engagement and unlock additional revenue across their fanbase. Spectators can use these tokens to play games, place bets and influence team decisions.
• Security tokens: These give investment rights to a company or product. They can be seen as a kind of blockchain crowdfunding. For example, after the pandemic brought the entertainment industry to a halt, the EDM Dance Coin was created so music fans could support the rebuilding event sector whilst securing themselves exclusive fan privileges.
• Meme coins: Although initially created as a joke, meme coins do act the same as other cryptocurrencies as a payment system. Usually of low value, coins like dogecoin are a hype that isn’t going away.
• Non-fungible tokens (NFTs): Digital assets like art, music, or video can be collected or traded like any physical media in the real world. You can think of them as digital trading cards, as valuable as they are addictive.

The circular tokenomy

Cryptocurrency within the circular economy is a relatively new concept, but some are beginning to realize its potential. Nozama, a global sustainability technology company, has launched what it claims is the world’s first utility NFT platform, Plastiks, which aims to connect consumers and producers with recyclers in a bid to improve single-use plastic (SUP) recovery. The NFTs are minted to represent a quantity of plastic recycled, and producers can buy them to communicate their environmental commitment and create incentivisation and loyalty programmes.

Trashcoin is an African AI-powered recycling company that aims to digitally incentivise trash collection. People who collect plastic trash and deposit it into the reverse vending machines will be rewarded with trashcoins that can be exchanged for cash, food, or even used to pay school fees. Searious Business, a circular plastics agency in the Netherlands, are already using blockchain technology to track PET bottles through the recycling process in Moroccan supermarkets.

Now, they want to use the same technology to incentivise reusable containers in event locations.

“Imagine a system where the reward for returning a cup could fluctuate according to crowd participation. That’s the real-time data cryptocurrency can offer. You won’t get a better incentive than peer pressure,” says founder Willemijn Peeters.

Using NFTs as a reward system, reusable packaging doesn’t need to rely on customers’ social conscience. It can be exciting and allows forward-thinking brands to stay relevant with younger generations. The future of reusable packaging is virtual.