4 steps to developing responsible AI

robot

(Franck V., Unsplash)

This article is brought to you thanks to the collaboration of The European Sting with the World Economic Forum.

Author: Wei Zhu, Chairman, Accenture Greater China


Artificial intelligence (AI) is arguably the most disruptive technology of the information age. It stands to fundamentally transform society and the economy, changing the way people work and live. The rise of AI could have a more profound impact on humans than electricity.

But what will the new relationship between humans and intelligent machines look like? And how can we mitigate the potential negative consequences of AI? How should companies forge a new corporate social contract amid the changing relationship with customers, employees, government and the pubic?

In May, China announced its Beijing AI Principles, outlining considerations for AI research and development, use and governance.

In China, the zeitgeist around AI has been more intense than around other emerging technologies, as the country is positioned to harness the tremendous potential of AI as a means to enhance its competitiveness in technology and business.

According to Accenture research, AI has the potential to add as much as 1.6 percentage points to China’s economic growth rate by 2035, boosting productivity by as much as 27%.

In 2017, the central government launched a national policy on AI with significant funding. The country already tops the AI patent table and has attracted 60% of the world’s AI-related venture capital, according to Tsinghua University’s report.

We’re already seeing the impact of AI across many industries. For example, Ping An, a Chinese insurance company, evaluates borrowers’ risk through an AI app. On the other hand, AI has generated a plethora of fears about a dystopian future that have captured the popular imagination.

Indeed, the unintended consequences of disruptive technologies – whether from biased or misused data, the manipulation of news feeds and information, job displacement, a lack of transparency and accountability, or other issues – are a very real consideration and have eroded public trust in how these technologies are built and deployed.

However, we believe, and history has repeatedly shown, that new technologies provide incredible opportunities to solve the world’s most pressing challenges. As business leaders, it is our obligation to navigate responsibly and to mitigate risks for customers, employees, partners and society.

Although AI can be deployed to automate certain functions, the technology’s greatest power is in complementing and augmenting human capabilities. This creates a new approach to work and a new partnership between human and machine, as my colleague Paul Daugherty, Accenture’s Chief Technology and Innovation Officer, argues in his book, Human + Machine: Reimagining Work in the Age of AI.

Are business leaders around the world prepared to apply ethical and responsible governance on AI? From a 2018 global executive survey on Responsible AI by Accenture, in association with SAS, Intel and Forbes, 45% of executives agree that not enough is understood about the unintended consequences of AI.

Of the surveyed organizations, 72% already use AI in one or more business domains. Most of these organizations offer ethics training to their technology specialists. However, the remaining 30% either do not offer this kind of training, are unsure if they do, or are only just considering it.

As AI capabilities race ahead, government leaders, business leaders, academics and many others are more interested than ever in the ethics of AI as a practical matter, underlining the importance of having a strong ethical framework surrounding its use. But few really have the answer to developing ethical and responsible AI.

Responsible AI is the practice of designing, building and deploying AI in a manner that empowers people and businesses, and fairly impacts customers and society – allowing companies to engender trust and scale AI with confidence.

It is imperative for business leaders to understand AI and make a top-down commitment to the responsible use of AI. Central to this is taking a human-centric approach to AI thinking and development. It is not enough to have the correct data, or an algorithm that performs accurately. It is critical to incorporate systems of governance, design and training that provide a framework for successfully implementing AI in an organization.

A strong Responsible AI framework entails mitigating the risks of AI with imperatives that address four key areas:

1. Governance

Establishing strong governance with clear ethical standards and accountability frameworks will allow your AI to flourish. Good governance on AI is based on fairness, accountability, transparency and explainability.

2. Design

Create and implement solutions that comply with ethical AI design standards and make the process transparent; apply a framework of explainable AI; design a user interface that is collaborative, and enable trust in your AI from the outset by accounting for privacy, transparency and security from the earliest stage.

3. Monitoring

Audit the performance of your AI against a set of key metrics. Make sure algorithmic accountability, bias and security metrics are included.

4. Reskilling

Democratize the understanding of AI across your organization to break down barriers for individuals impacted by the technology; revisit organizational structures with an AI mindset; recruit and retain the talent for long-term AI impact.

The benefits and consequences of AI are still unfolding. China has a great opportunity to capitalize on AI in its development and shares a huge responsibility with other countries to help it deliver positive societal benefits on a global scale. We must work to ensure a sound global public policy environment that works to enable and encourage investment in the development and deployment of responsible AI.

the sting Milestone

Featured Stings

Can we feed everyone without unleashing disaster? Read on

These campaigners want to give a quarter of the UK back to nature

How to build a more resilient and inclusive global system

Stopping antimicrobial resistance would cost just USD 2 per person a year

UN and African Union in ‘common battle’ for development and climate change financing

Greece’s last Eurogroup or the beginning of a new solid European Union?

The true EU unemployment rate may have soared to 21.9%

Iraq: UN mission urges ‘maximum restraint’ following deadly attack on foreign troops

DiscoverEU: 20,000 more young people will explore Europe in 2020

Ending the era of dirty textiles

‘Laser-sharp focus’ needed to achieve Global Goals by 2030, UN political forum told

They have more than 30 words for “apple core”, and other things you didn’t know about Switzerland

Why press freedom should be at the top of everyone’s agenda

FROM THE FIELD: Turning waste into a business in the slums of Yaoundé, Cameroon

Statement by the European Parliament ahead of the 10 April Brexit Summit

Stage set for successful 2020 Burundi elections, Foreign Minister tells General Assembly

Where are the charities in the great Artificial Intelligence debate?

Mali’s ‘self-defence’ groups must face justice, after deadly intercommunal attacks

Guterres hails historic Convention banning violence and harassment at work

‘Going green’ is good business says private sector at UN’s COP24 climate conference

“16+1” Cooperation injects new vigor into China-Europe cooperation

Who is to profit from the quasi announced ECB rate cut?

The inhumane face of crisis mirrored in numbers

Giving humanitarian help to migrants should not be a crime, say MEPs

Frontline workers vaccinated in Uganda over Ebola fears, as top UN officials visit outbreak epicentre in DR Congo

Mergers: Commission opens in-depth investigation into proposed acquisition of Transat by Air Canada

Education remains an impossible dream for many refugees and migrants

Human rights chief calls for international probe on Venezuela, following ‘shocking accounts of extrajudicial killings’

No hard drivers in sight to remodel the stagnating affairs of the EU

New seat projections for the next European Parliament

UN chief welcomes resolution to 27-year-old disagreement over renaming the former Yugoslav Republic of Macedonia

Pharmaceuticals: Commission refines intellectual property rules

Greece and Ukraine main items on EU28 menu; the course is set

The EU Commission predicts a decimated growth in the next years

Gains by Abyei interim force can help advance resolution of border issues between Sudan and South Sudan, UN peacekeeping chief says

A roadmap for destination management in the digital economy

Climate action must stay top of the global agenda as we emerge from COVID-19

Qualcomm to be the next target of EU antitrust regulators? China might be the answer

The UK is on a record-breaking run of coal-free power

Ireland: prepare now for rising fiscal pressures, external risks

FROM THE FIELD: Free tutorials in Mali, ‘a life-saver’ for Fatouma

UN, global health agencies sound alarm on drug-resistant infections; new recommendations to reduce ‘staggering number’ of future deaths

UN launches drive to highlight environmental cost of staying fashionable

US-EU trade negotiations: pointless tariffs against real economic growth

The Americans are preparing for the next financial crisis

How biotechnology is evolving in the Fourth Industrial Revolution

Brussels to point the finger to Washington for lack of commitment over TTIP

Courage of terrorism survivors underlines ‘urgency’ of UN Investigative Team’s work in Iraq

EU and Japan select first Erasmus Mundus Joint Master Programmes

Mergers: Commission approves acquisition of Raytheon by UTC, subject to conditions

India m2m + iot Forum Hosts Successful 4th Editions of India Smart Cities Forum and India Smart Villages Forum

Who really cares for the environment?

Will COVID-19 lead to the global resurgence of other deadly diseases?

UNESCO food and culture forum dishes up fresh serving of SDGs

Learn from the margin, not the center: digital innovation with social impact as transformative force bridging digital divide

‘Africa has both the energy and the determination’ to make sustainable development happen, says UN deputy chief

G20 LIVE: G20 Leaders’ Communiqué Antalya Summit, 15-16 November 2015

UN nuclear watchdog will help verify DPRK nuclear programme, if agreement forthcoming

10 ways cities are tackling the global affordable housing crisis

This is how a smart factory actually works

OECD tells Eurozone to prepare its banks for a tsunami coming from developing countries

US-China trade war: Washington now wants control of the renminbi-yuan

Bosnia and Herzegovina: MEPs concerned by slow progress in EU-related reforms

How can we produce enough protein to feed 10 billion people?

More Stings?

Advertising

Speak your Mind Here

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s