Online platforms required by law to be more transparent with EU businesses

google 2019

(Unsplash, 2019)

This article is brought to you in association with the European Parliament.


EU lawmakers agreed on a set of measures to halt unfair practices in the digital market. More than a million EU enterprises trade via platforms to reach their customers.

Online intermediation services, such as e-commerce market places (e.g. Amazon, eBay) and search engines (e.g. Google Search) will be required to implement a set of measures to ensure that their contractual relations with businesses (e.g. online retailers, hotels and restaurants businesses, app developers) are transparent, under a regulation provisionally agreed by Parliament and Council negotiators on Thursday’s early hours.
The new rules will also apply to app stores (e.g. Apple App Store, Microsoft Store), social media (e.g. Facebook, Instagram) and price comparison tools (e.g. Skyscanner, TripAdvisor).
Quote
Christel Schaldemose (S&D, DK), who steered this legislation through Parliament, said: “It was a tough negotiation, but I´m extremely happy that we found a compromise. This legislation had to be put in place. We couldn´t wait another year or two or three, before making online platforms more transparent and much fairer. It´s a huge and still growing market that we need to regulate, in order to make trading practices fair between the platforms and the businesses. And in the end we also have to protect consumers for whom the platforms have become very important. I´m happy we now have a deal that will make a fairer and more transparent digital inner market.”
Ensure transparency in rankings
Potentially harmful trading practices, such as sudden, unexplained changes in terms and conditions, termination of accounts, unexplained delisting of products and incomprehensible ranking criteria, as well as a lack of effective redress mechanisms, are among the problems in platform-to-business (P2B) relations.
The new rules require online platforms to, amongst others:

  • explain the reasons for removing goods or services from search results or delisting them;
  • provide a description of the parameters determining the ranking;
  • put an end to several unfair trading practices listed in this regulation (“blacklist” introduced in a new article);
  • set up an internal complaints-handling system (small platforms would be exempted) and facilitate out-of-court dispute resolution;
  • ensure effective enforcement of the regulation;
  • give a right to business users to terminate their contracts if platforms impose new unacceptable terms and conditions.

Businesses will be able to sue platforms collectively, if they fail to deal with complaints properly.
Next steps
The provisional agreement still needs to be confirmed by member states’ ambassadors (Coreper) and by the Parliament’s Internal Market and Consumer Protection Committee. The regulation will then be put to a vote by the full Parliament and submitted for approval to the EU Council of Ministers.
Background
It is estimated that around 60% of private consumption and 30% of public consumption of goods and services related to the total digital economy are transacted via online intermediaries.

EU lawmakers agreed on a set of measures to halt unfair practices in the digital market. More than a million EU enterprises trade via platforms to reach their customers.

Online intermediation services, such as e-commerce market places (e.g. Amazon, eBay) and search engines (e.g. Google Search) will be required to implement a set of measures to ensure that their contractual relations with businesses (e.g. online retailers, hotels and restaurants businesses, app developers) are transparent, under a regulation provisionally agreed by Parliament and Council negotiators on Thursday’s early hours.
The new rules will also apply to app stores (e.g. Apple App Store, Microsoft Store), social media (e.g. Facebook, Instagram) and price comparison tools (e.g. Skyscanner, TripAdvisor).
Quote
Christel Schaldemose (S&D, DK), who steered this legislation through Parliament, said: “It was a tough negotiation, but I´m extremely happy that we found a compromise. This legislation had to be put in place. We couldn´t wait another year or two or three, before making online platforms more transparent and much fairer. It´s a huge and still growing market that we need to regulate, in order to make trading practices fair between the platforms and the businesses. And in the end we also have to protect consumers for whom the platforms have become very important. I´m happy we now have a deal that will make a fairer and more transparent digital inner market.”
Ensure transparency in rankings
Potentially harmful trading practices, such as sudden, unexplained changes in terms and conditions, termination of accounts, unexplained delisting of products and incomprehensible ranking criteria, as well as a lack of effective redress mechanisms, are among the problems in platform-to-business (P2B) relations.
The new rules require online platforms to, amongst others:

  • explain the reasons for removing goods or services from search results or delisting them;
  • provide a description of the parameters determining the ranking;
  • put an end to several unfair trading practices listed in this regulation (“blacklist” introduced in a new article);
  • set up an internal complaints-handling system (small platforms would be exempted) and facilitate out-of-court dispute resolution;
  • ensure effective enforcement of the regulation;
  • give a right to business users to terminate their contracts if platforms impose new unacceptable terms and conditions.

Businesses will be able to sue platforms collectively, if they fail to deal with complaints properly.
Next steps
The provisional agreement still needs to be confirmed by member states’ ambassadors (Coreper) and by the Parliament’s Internal Market and Consumer Protection Committee. The regulation will then be put to a vote by the full Parliament and submitted for approval to the EU Council of Ministers.
Background
It is estimated that around 60% of private consumption and 30% of public consumption of goods and services related to the total digital economy are transacted via online intermediaries.

EU lawmakers agreed on a set of measures to halt unfair practices in the digital market. More than a million EU enterprises trade via platforms to reach their customers.

Online intermediation services, such as e-commerce market places (e.g. Amazon, eBay) and search engines (e.g. Google Search) will be required to implement a set of measures to ensure that their contractual relations with businesses (e.g. online retailers, hotels and restaurants businesses, app developers) are transparent, under a regulation provisionally agreed by Parliament and Council negotiators on Thursday’s early hours.
The new rules will also apply to app stores (e.g. Apple App Store, Microsoft Store), social media (e.g. Facebook, Instagram) and price comparison tools (e.g. Skyscanner, TripAdvisor).
Quote
Christel Schaldemose (S&D, DK), who steered this legislation through Parliament, said: “It was a tough negotiation, but I´m extremely happy that we found a compromise. This legislation had to be put in place. We couldn´t wait another year or two or three, before making online platforms more transparent and much fairer. It´s a huge and still growing market that we need to regulate, in order to make trading practices fair between the platforms and the businesses. And in the end we also have to protect consumers for whom the platforms have become very important. I´m happy we now have a deal that will make a fairer and more transparent digital inner market.”
Ensure transparency in rankings
Potentially harmful trading practices, such as sudden, unexplained changes in terms and conditions, termination of accounts, unexplained delisting of products and incomprehensible ranking criteria, as well as a lack of effective redress mechanisms, are among the problems in platform-to-business (P2B) relations.
The new rules require online platforms to, amongst others:

  • explain the reasons for removing goods or services from search results or delisting them;
  • provide a description of the parameters determining the ranking;
  • put an end to several unfair trading practices listed in this regulation (“blacklist” introduced in a new article);
  • set up an internal complaints-handling system (small platforms would be exempted) and facilitate out-of-court dispute resolution;
  • ensure effective enforcement of the regulation;
  • give a right to business users to terminate their contracts if platforms impose new unacceptable terms and conditions.

Businesses will be able to sue platforms collectively, if they fail to deal with complaints properly.
Next steps
The provisional agreement still needs to be confirmed by member states’ ambassadors (Coreper) and by the Parliament’s Internal Market and Consumer Protection Committee. The regulation will then be put to a vote by the full Parliament and submitted for approval to the EU Council of Ministers.
Background
It is estimated that around 60% of private consumption and 30% of public consumption of goods and services related to the total digital economy are transacted via online intermediaries.

Advertising

Advertising

Advertising

Advertising

Advertising

Advertising

Advertising

Advertising

Advertising

Advertising

Advertising

Advertising

Advertising

the European Sting Milestones

Featured Stings

These campaigners want to give a quarter of the UK back to nature

How to build a more resilient and inclusive global system

Stopping antimicrobial resistance would cost just USD 2 per person a year

Europe to turn the Hamburg G20 Summit into a battlefield

EU joint response to disasters: deal reached with Council

Here are 3 lessons Europe can learn from China’s flourishing start-ups

Draghi to lay his print on long term ECB policies prior to exiting next year

ILO discusses world of work response to global refugee crisis

Why Obama asks approval from Congress to bomb Syria?

Trump questions US – Europe kinship, approaches Russia

AI can help us unlock the world’s most complex operating system – the human body

Do we judge robots on their colour? This study says we do

4 ways blockchain will transform the mining and metals industry

Guterres condemns killing of Bangladeshi peacekeeper in South Sudan, during armed attack on UN convoy

GDPR and the World Cup have these 4 things in common

Russia – US in Syria: Selling Afrin to Turkey but facing off ruthlessly for Ghouta

US-EU trade negotiations: pointless tariffs against real economic growth

We need to talk about how we define responsibility online – and how we enforce it

Syria: Civilians caught in crossfire, UN refugee chief urges Jordan to open its border

UN agriculture chief urges ‘transformative changes’ to how we eat

The European Brain Drain: hard facts and harder truths

Female leaders warn about the erosion of women’s rights

Remembering slave trade offers chance to raise awareness, ‘oppose all forms of modern slavery’ – UNESCO

The essence of care is cosmopolitan

Japan must urgently address long-standing concerns over foreign bribery enforcement

Understanding of LGBT realities ‘non-existent’ in most countries, says UN expert

MEPs back plans to boost joint assessment of medicines

How and why Mercedes fakes the EU fuel consumption tests

Member States and Commission to work together to boost artificial intelligence “made in Europe”

“We need to use the momentum globally to ensure that corporations pay their fare share of taxation”, EU Commissioner Valdis Dombrovskis outlines from the World Economic Forum 2017.

A Sting Exclusive: “Without climate, forget about peace!”, Swedish MEP Bodil Valero cautions from Brussels

Education should be like everything else. An on-demand service

A Sting Exclusive: “Cybersecurity Act for safer European Industries and Consumers against cyberthreats”, by MEP Niebler

UNICEF must triple budget to combat Ebola outbreak in DR Congo; complex crisis impacting unprecedented number of children

Trump’s Syrian hit the softest option vis-a-vis Russia

Teen activist Greta Thunberg arrives in New York by boat, putting ‘climate crisis’ in spotlight

7 surprising and outrageous stats about gender inequality

UN member states express their will to tackle global migration but specific actions are still missing

Why we need a new social contract for data in healthcare

Did Draghi ask the Germans to accept a drastic change of austerity policies?

Creating shared value: an opportunity and challenge for entrepreneurship

These countries spend the most on education

Greece did it again

Brexit uncertainty keeps shaking the world’s financial markets

Wednesday’s Daily brief: Day 3 of anti-hatred summit, UNFPA turns 50, Ben Stiller #WithRefugees, updates on Abyei

Migration crisis: how big a security threat it is?

How can we produce enough protein to feed 10 billion people?

Draghi’s ‘quasi’ announcement of a new era of more and cheaper money

Portugal wants its emigrants back – so it’s paying them to return

EU agricultural production no more a self-sufficiency anchor

YO!Fest back in Strasbourg for the 2nd edition of the European Youth Event – 20-21 May 2016

Child victims of DRC Ebola outbreak need ‘special attention and care’: UNICEF

Time is running out to protect Africa’s forests

Artificial intelligence: Commission takes forward its work on ethics guidelines

Humanitarian Aid: EU mobilises €6 million for people in need in Colombia

China hopes EU Commissioner De Gucht drops super anti-dumping tariff on solar panels

EU, Latin America and the Caribbean: Partnering for prosperity, democracy, resilience and global governance

Our healthcare systems are ailing. Here’s how to make them better

Brexit talks: 2nd round fails to bring the EU and the UK closer on key issues

Germany readies to pay for the Brexit gap in EU finance

Children of ISIL terrorists likely held in ‘secret detention facilities’, UN human rights office warns

The ECB again takes care of the bankers not the people

5 ways you can personally fight the climate crisis

More Stings?

Speak your Mind Here

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s