Technology as an inclusion method while facing the COVID-19 pandemic: the “Coronavirus-SUS” app

Credit: Unsplash

This article was exclusively written for The European Sting by Ms. Giulia Murillo Wollmann and Ms. Júlia Carolina Esteves de França, both medical students at the University of Joinville (UNIVILLE), Joinville (SC)-Brazil. They are affiliated to the International Federation of Medical Students Associations (IFMSA), cordial partner of The Sting. The opinions expressed in this piece belong strictly to the writers and do not necessarily reflect IFMSA’s view on the topic, nor The European Sting’s one.

Throughout time it has become inevitable for people to avoid technology in daily life, we live in an era of innovations and it’s no different in healthcare. New devices and tools are launched according to needs, during the pandemic many sectors had to speed up or put in order adaptations that permitted working in long distance formats.  Regarding the health scope, tech solutions are not always welcome, however, a phone app developed by the Brazilian government has presented itself as a very important solution for doubts about the new coronavirus.  

In a country where social inequality prevails, only a reduced number of people have access to solid information, in this context the “Coronavírus – SUS” app was created by an initiative of the Brazilian Ministry of Health. While facing a period of uncertainty, in which various information is released in a single day, it is important that the population has access to secure, up-to-date and easily understood sources. Only in this way is it possible to reach people from all social spheres, providing data in a way that fits their reality.

The app presents reliable information on the COVID-19, by showing prevention tips, and steps on what to do in case of a possible infection – contributing for a reduction in the number of unnecessary visits to hospitals and healthcare units, as well as indicating what is the closest health facility the patient can go to. If an individual is showing symptoms, there is a section of the application in which it is possible to select the disease signs, such as: cough, fever, body aches and difficulty breathing. Following that, questions like “have you had any contact with a suspect of COVID-19?” are popped, in which after answering, a logarithm informs the possibility of infection by the virus. From this result, the “Coronavirus-SUS” app will direct the person according to their answers, forwarding to a health unit closest to their home (which the app locates by GPS), staying at home and looking for an emergency room in case of worsening, among others.

Innovations such as this one come to present a new perspective on our use of technology, proving it is not only helpful but sometimes the only possibility to connect people and solve problems. With a scenario where social inequalities can make reaching a healthcare professional almost impossible, simple and accessible alternatives can have the power of saving lives. 

Hopefully, new tools like this one will be developed, allowing trustworthy information to reach patients and connect them with professionals when in need. This way, it will be possible to engage the population towards what’s happening and provide them access to basic and fundamental knowledge, which can be vital while facing periods such as the SARSCOV-2 pandemic, where prevention and self-care are of extreme importance. Lastly, as technology evolves, it is imperative that it is used as a facilitator and as an engine for reaching people, giving the population, of all social spheres, a chance to be included and informed.  


Aplicativo Coronavírus SUS agora envia mensagens de alertas aos usuários n.d. (accessed July 24, 2020).

Coronavírus: SUS lança app com informações da doença no Brasil | Rede de Escolas n.d. (accessed July 24, 2020).

Digital technologies critical in facing COVID-19 pandemic | UN DESA | United Nations Department of Economic and Social Affairs n.d. (accessed July 24, 2020).

About the author

This article was written exclusively for The European Sting by Giulia Murillo Wollmann and Júlia Carolina Esteves de França, both medical students at the University of Joinville (UNIVILLE), Joinville (SC)-Brazil. All authors are affiliated with the International Federation of Medical Student Association (IFMSA), the cordial partner of The Sting, and are members of the NUPEC committee. Scientific Research Nucleus. The opinions expressed in this piece belong strictly to the writers and do not necessarily reflect IFMSA’s view on the subject, nor The European Sting’s view.

the sting Milestone

Featured Stings

Can we feed everyone without unleashing disaster? Read on

These campaigners want to give a quarter of the UK back to nature

How to build a more resilient and inclusive global system

Stopping antimicrobial resistance would cost just USD 2 per person a year

Commission Vice-President Rehn exaggerates Eurozone’s growth prospects

Industrial policy: recommendations to support Europe’s leadership in six strategic business areas

Number of MEPs to be reduced after EU elections in 2019

5 ways to break down the barriers for women to access leadership roles

A Sting Exclusive: “On the road to Japan-EU Economic Partnership Agreement”, by Ambassador Katakami of the Japanese Mission to the European Union

AI can help us unlock the world’s most complex operating system – the human body

5 amazing schools that will make you wish you were young again

Healthcare guidance apps to professional’s continued education?

The world needs a circular economy. Help us make it happen

Victims of terrorism remembered

Banks cannot die but can be fined

The next generation is key for a European renaissance

UN appeals for international support as flood waters rise in wake of second Mozambique cyclone

UN expert calls for international investigation into ‘evident murder’ of Jamal Khashoggi

‘The clock is ticking’ on meeting the Sustainable Development Goals, says UN deputy chief

A Monday to watch the final act of a Greek tragedy; will there be catharsis or more fear?

Syrian Constitutional Committee a ‘sign of hope’: UN envoy tells Security Council

Coronavirus: Commission stands ready to continue supporting EU’s agri-food sector

Norway is returning Easter Island artefacts to Chile (Will Britain ever return the marbles to Greece?)

MWC 2016 Live: Mobile ad industry still waiting for “revolution”

Brexit casts a shadow over the LSE – Deutsche Börse merger: a tracer of how or if brexit is to be implemented

MWC 2016 Live: Roshan CEO opens up on Afghanistan challenges

EU Commission announces Safe Harbour 2.0 and a wider Data protection reform

Commission sets moderate greenhouse gas reduction targets for 2030

From Russia with love: Brussels and Moscow close to an agreement on Ukraine’s gas supplies

Sudan Prime Minister survives attempted assassination

Monday’s Daily Brief: WFP mulls ‘last resort’ Yemen aid suspension, top peacekeeping awardee announced, abuzz over Bee Day, Ebola threat ‘very high’

EU-U.S. Privacy Shield: Second review shows improvements but a permanent Ombudsperson should be nominated by 28 February 2019

Why helping cross-border commuters is key to fighting COVID-19

Future EU-UK Partnership: European Commission takes first step to launch negotiations with the United Kingdom

Emotional control and introspectivity in times of pandemic

Why economic growth depends on closing the interview gap

The Khashoggi affair: A global complot staged behind closed doors


EU-Turkey relations: EU considers imposing sanctions while Turkey keeps violating Cyprus’ sovereignty

What if Trump wins the November election and Renzi loses the December referendum?

Nicaragua crisis: One year in, more than 60,000 have fled, seeking refuge

Trump after marginalizing G20 attacks Europe and China where it hurts, brandishes currency war

EU-Ukraine Summit: moving forward together in solidarity

MEPs to prioritise environment and climate action in next long-term budget

In Libya, Guterres ‘deeply concerned’ by risk of fresh military confrontation, urges restraint

UN forum to bring ‘big space data’ benefits to disaster response in Africa

The 5 lessons from New York Climate Week to help us combat deforestation

More than four in 10 women, live in fear of refusing partner’s sexual demands, new UN global study finds

Poverty and social exclusion skyrocket with austerity

3 ways to use digital identity systems in global supply chains

EU leads the torn away South Sudan to a new bloody civil war

Gender parity can boost economic growth. Here’s how

Technology can help solve the climate crisis – but it will need our help

An open letter from business to world leaders: “Be ambitious, and together we can address climate change”

Cyclone Idai: UNICEF warns of ‘race against time’ to protect children, prevent spread of disease in flood-ravaged Mozambique

EU-US trade war? EU calls for logic while Trump’s administration is a loose cannon in a dangerous lose-lose situation for global prosperity

This AI outperformed 20 corporate lawyers at legal work

We spend half our time at work in meetings – and that’s not necessarily a bad thing

Is history a new NATO weapons against Russia?

How three US cities are using data to end homelessness

2013, a Political Odyssey: What future for Italy?

The jobs forecast is unsettled. It’s time for a reskilling revolution

The European Parliament fails to really restrict the rating agencies

UPDATED: Thousands flee fighting around Libyan capital as Guterres condemns escalation, urges ‘immediate halt’ to all military operations

More Stings?


Speak your Mind Here

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s