MEPs vote for upgrade to rail passenger rights

rail germany

A high-speed ICE train at the main train station in Halle. © Unknown , 2018 / Source: EC – Audiovisual Service .

This article is brought to you in association with the European Parliament.


Updated rail passengers’ rights should include higher compensation rates for delays and better assistance to people with reduced mobility.

MEPs backed changes to the 2009 rules that aim to ensure better assistance to people with reduced mobility, better access for cyclists, and clearer complaints-handling procedures. Furthermore, rail companies should improve information given to passengers about their rights and increase compensation paid to commuters in case of delays.

Higher compensation rates after long delays

MEPs increased compensation for delays longer than an hour, from 25 percent to 50 percent of the ticket price. Passengers have this right to compensation in addition to maintaining the right to continue the journey or be rerouted.

Passengers would be entitled to 75 percent of the ticket price for a delay of an hour and thirty minutes, and 100 percent of the ticket price for delays of more than two hours.

To avoid passengers being left stranded after a missed connection, MEPs clarified that in the case that a passenger has been issued several tickets for a multi-leg journey, the rights to information, assistance and compensation are the same as under a through-ticket.

MEPs also rejected proposals to exempt rail operators from paying compensation in case of “extraordinary circumstances”.

Better assistance for people with reduced mobility

Assistance for people with reduced mobility should be free of charge and available at larger stations, without the need to give prior notification.

MEPs also reduced the time for pre-notification in case assistance is needed at smaller stations and clarified the responsibility of rail operators and station managers for fully compensating passengers, if they have caused loss of or damage to mobility equipment.

More room for bicycles

Passengers are entitled to take bicycles on board the train, including on high-speed trains, long distance, cross-border and local services, the adopted text says. New and refurbished trains must have well‑indicated spaces to transport assembled bicycles.

Uniform application of EU rail passenger rights rules

MEPs also backed an earlier phase-out of temporary exemptions used by a number of member states to apply only parts of the 2009 passenger rules on domestic rail services. These exemptions should end at the latest 1 year after the entry into force of the amended rules.

MEPs also want the rules to apply to suburban rail services.

Quote

Rapporteur Boguslaw Liberadzki (S&D, PL):

“Today is a great day for consumer rights. Soon passengers will be able to take bicycles on every train and persons with reduced mobility can rely on better assistance at stations and on trains. Parliament takes consumer rights very seriously, so we are also proposing higher compensation payments in case of delays and want to ensure that passengers on journeys which involve more than one connection and who have been issued separate tickets have the full protection of the rules”.

Next steps

MEPs adopted the Parliament’s position on the revision of rail passenger rights’ rules with 533 in favour, 37 against and 47 abstentions. Once the Council has adopted its position, the negotiations can start on the final wording of the new rules.

the sting Milestone

Featured Stings

Can we feed everyone without unleashing disaster? Read on

These campaigners want to give a quarter of the UK back to nature

How to build a more resilient and inclusive global system

Stopping antimicrobial resistance would cost just USD 2 per person a year

How technology can help India breathe more easily

Here are 4 of the most politically charged World Cup games ever played

Germany openly seeks more advantages for its banks

My ‘’cultural’’ contacts with China

UN programme to help spare millions from child marriage, extended to 2023

European Commission increases support for the EU’s beekeeping sector

MEPs oppose EU Commission plans to authorise three herbicide-resistant GMOs

Australia’s bushfires have pumped out half a year’s CO2 emissions

New rules on drivers’ working conditions and fair competition in road transport

Coronavirus update: COVID-19 likely to cost economy $1 trillion during 2020, says UN trade agency

Global Report on Food Crises reveals scope of food crises as COVID-19 poses new risks to vulnerable countries

Cities will lead the electric transport revolution. Here’s why

UK must end ‘unlawful’ administration of Chagos Archipelago ‘as rapidly as possible,’ top UN court rules

Multiculturalism, social diversity and tolerance

European banking stress tests 2014: A more adverse approach for a shorter banking sector

Do not take the EP’s consent on MFF for granted, says Budget Committee Chair

LETTER FROM AFGHANISTAN: Elections serve up food for thought, for Afghan youth

Real EU unemployment rate at 10.2%+4.1%+4.7%: Eurostat Update

Stricter rules to stop terrorists from using homemade explosives

How do we build a #sustainableworld?

GSMA Announces New Speakers for Mobile 360 Series – Middle East and North Africa

UN leads bid for cheaper insulin, expanding access for diabetics worldwide

Which country offers the cheapest mobile data?

We’ve lost 60% of wildlife in less than 50 years

How cultural understanding can help in the cultural shock

‘Reasons to hope’ for sustainable peace in Central African Republic – UN Mission chief

What meat consumption has brought to the environment and how herbal diets can help human health

‘The time for action is now’ senior UN peacekeeping official says, urging support for regional force combating Sahel terrorism

EU budget: Will Germany alone manage Britain’s gap?

‘Continue working together’ UN chief urges DR Congo, as country heads to polls

EU Border and Coast Guard: new corps of 10 000 border and coast guards by 2027

GSMA Mobile 360: Connecting Cities, Connecting Lives, Connecting Europe

COVID-19: What to know about the coronavirus pandemic on 6 April

Commission launches new edition of the Cultural and Creative Cities Monitor 2019

Revolutionary technologies will drive African prosperity – this is why

Trump denies climate change existence while Paris Agreement is not fully supported by G20 ahead of COP24

EU elections 2019: Rise of nationalist trends and populism in Europe challenges the EU edifice

How listening to patients could change the way we tackle cancer

Privatization as a symptom of health inequity

Eurozone cannot endure any longer youth marginalisation

Mental Health: Role of the individual for their well-being in the pandemic

Youth platforms call on German Government to break down legal barriers for young volunteers and pupils

These dogs can smell tree disease – and could help save the world’s orange groves

Far more needed to ‘confront the world’s climate emergency’, UN chief tells ASEAN Summit

New state aid rules: Commission increases national support to farmers up to €25,000

UN report on Syria conflict highlights inhumane detention of women and children

The eyes of Brazil and the world turn to the largest rainforest and largest biodiversity reserve on Earth #PrayForAmazonia.

Energy: EU priority projects should be aligned with 2050 climate objectives

IMF: The global economy keeps growing except Eurozone

Factory workers are facing a mental health crisis. Here’s how to respond

It’s Time to Disrupt Europe, Digital First

Why are wildfires getting worse?

Visiting North Korea, UN relief chief spotlights funding shortfall to meet humanitarian needs

A money laundering case on Vatican Bank’s road to renovation

Further reforms will move Slovakia toward a more innovative and inclusive society

Coronavirus makes inequality a public health issue

Europe united in not supporting a US attack on Syria

How to create responsible supply chains in the age of globalization 4.0

European Youth Forum @ European Business Summit 2015: Why interns should matter to business

UNICEF urges ‘transformative shift’ in family-friendly work policies to reap ‘huge’ benefits

More Stings?

Advertising

Speak your Mind Here

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s