MEPs back update of rail passenger rights across EU

train 2018

© European Communities , 1992 / Source: EC – Audiovisual Service

This article is brought to you in association with the European Parliament.

Transport MEPs backed strengthened rail passengers’ rights, such as higher compensation rates for delays and better assistance to persons with reduced mobility.

EU rail passenger rights rules have been in force since 2009. Today’s vote is an important step towards improving and updating those rights.

Higher compensation rates after long delays

MEPs backed an increase in compensation, meaning that passengers can request equivalent to 50 percent of the ticket price for delays of between 60 and 90 minutes, in addition to passengers’ rights for continuation of the journey or rerouting. Passengers would be entitled to 75 percent of the ticket price for a delay of 91 minutes to 120 minutes and 100 percent of the ticket price for delays of more than 121 minutes.

Current rules stipulate that passengers may request compensation equivalent to 25 percent of the ticket price for delays of 60 to 119 minutes and 50 percent for a delay of 120 minutes or more.

Better information and assistance

According to proposed changes, more information on passenger rights will be available at stations and in trains. The information will also be printed on the ticket to make passengers aware of their rights and allow them to claim their rights before, during and after the trip.

MEPs also clarified rules to ensure assistance free of charge to persons with reduced mobility and persons with disabilities at stations.

They also clarified that rail operators and station managers are responsible for fully compensating passengers in a timely manner if they have caused loss of or damage to mobility equipment, or lost or injured animals trained to assist disabled people.

To help in take-up of cycling, new and refurbished trains must in the future have a well-indicated space to transport assembled bicycles, MEPs say.

They also backed clearer deadlines and procedures for complaints handling.

Ensuring uniform application of EU rail passenger rights rules

To ensure that EU rail passenger rights rules are applied earlier and in all countries, Transport Committee MEPs also backed the proposed earlier phase-out of temporary exemptions used by a number of member states in applying certain parts of the 2009 passenger rights rules for domestic rail services. So far, only 5 member states (Belgium, Denmark, Italy, the Netherlands and Slovenia) fully apply the EU rail passenger rights rules.

Exemptions for domestic rail services may last no longer than 1 year after the entry into force of the amended rules, MEPs say.

Next steps

The draft rules will now need to be voted on by the full house of the European Parliament.

Advertising

Advertising

Advertising

Advertising

Advertising

Advertising

Advertising

Advertising

Advertising

Advertising

Advertising

Advertising

Advertising

the European Sting Milestones

Featured Stings

These campaigners want to give a quarter of the UK back to nature

How to build a more resilient and inclusive global system

Stopping antimicrobial resistance would cost just USD 2 per person a year

Britain, EU take edgy steps to unlock Brexit talks as the war of words rages

VW diesel scandal and climate change: can increased independent car checks lead to cleaner mobility?

How to survive and thrive in our age of uncertainty

UN commission agrees roadmap on ensuring women’s social protection, mobility, safety, and access to economic opportunities

We generate 125,000 jumbo jets worth of e-waste every year. Here’s how we can tackle the problem

Joint EU-U.S. statement following the EU-U.S. Justice and Home Affairs Ministerial Meeting

Tuesday’s Daily Brief: Guterres calls for restraint in Venezuela, Jazz Day, the importance of breastfeeding, and updates from Libya, Iran and Mozambique

European Commission calls on national political parties to join efforts to ensure free and fair elections in Europe

This is how companies are working together to create a world without waste

Pharmaceuticals in the environment: Commission defines actions to address risks and challenges

Opening Remarks by H.E. Ambassador Yang Yanyi, Head of the Chinese Mission to the EU at the Chinese Fashion Night

The EU parliamentary elections, explained

From DIY editing to matchmaking by DNA: how human genomics is changing society

China by numbers: 10 facts to help you understand the superpower today

Switzerland to favour EU citizens in immigration quotas as the risk of a new referendum looms

Trump’s blasting win causes uncertainty and turbulence to the global financial markets

5 things you need to know about creativity

Intel, Almunia and 1 billion euros for unfair potatoes

Refugee crisis update: Commission still in panic while Turkey is to be added in the equation

Cambodia’s schools are the new frontline in the battle against climate change

Most US students aren’t learning about climate change. Parents and teachers think they should

UNICEF delivers medical supplies to Gaza in wake of deadly protests

Food choices today, impact health of both ‘people and planet’ tomorrow

Can indoor farming feed the world?

TTIP’s 11th round major takeaways and the usual “leaked” document

UN chief calls for Security Council to work with Myanmar to end ‘horrendous suffering’ of Rohingya refugees

4 ways blockchain will transform the mining and metals industry

Boris ‘single-handed’ threatens mainland Europe; can he afford a no-deal Brexit?

Finland must focus on integrating migrant women and their children to boost their contribution to the economy and society

We can build a carbon-neutral world by 2050. Here’s how

Dozens of children at risk as clashes in Hudaydah near hospital – UNICEF

EU security and defence industry prepares positions for ‘producers’ and ‘customers’

International community agrees on a road map for resolving the tax challenges arising from digitalisation of the economy

Deal on tightening the rules to stop terrorists from using homemade explosives

Primary Healthcare: Back to the Basics

Chart of the day: These countries have the largest carbon footprints

Egypt urged to free prominent couple jailed arbitrarily since last June: UN rights office

Europe might not avoid new partitioning on Ukrainian crisis

Governments adopt UN global migration pact to help ‘prevent suffering and chaos’

Protecting European consumers: toys and cars on top of the list of dangerous products

VW emissions scandal: EU unable to protect its consumers against large multinationals

Italian Prime Minister Giuseppe Conte: “Europe must listen to the people”

Brexit talks started with a London handicap and Brussels’ sternness

To meet development goals, UN agriculture agency ‘cannot only focus on tackling hunger anymore’

Algorithms could give the world its first ‘born digital’ free trade agreement in Africa

The 10 most common types of plastic choking Europe’s rivers

Innovating together: connectivity that matters at ITU Telecom World 2019 – in association with The European Sting

Health: The neglected aspect of climate change

Millions at risk if Syria’s war moves to last redoubt of Idlib, warns senior aid official

We have the tools to beat climate change. Now we need to legislate

Schengen: MEPs adopt their position on temporary checks at national borders

Youth unemployment: think out of the box

A day that Berlin and Brussels would remember for a long time

Reject passivity and embrace ‘responsibility for our future,’ Lithuania’s President tells UN Assembly

Eurostat confirms a dangerously fast falling inflation in Eurozone

Why banks escape from competition rules but not pharmaceutical firms

Eurobarometer: Not a single answer about what the Banking Union will cost to citizens

The world to teach Germans to…un-German

“Airbnb and YouTube are two great examples of a crowd based capitalism”, key stakeholders outline the boundaries of the 4th Industrial Revolution in Davos

Madagascar: UN chief commends leaders, State institutions following ‘historic milestone’ election

More Stings?

Speak your Mind Here

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s