MEPs back update of rail passenger rights across EU

train 2018

© European Communities , 1992 / Source: EC – Audiovisual Service

This article is brought to you in association with the European Parliament.

Transport MEPs backed strengthened rail passengers’ rights, such as higher compensation rates for delays and better assistance to persons with reduced mobility.

EU rail passenger rights rules have been in force since 2009. Today’s vote is an important step towards improving and updating those rights.

Higher compensation rates after long delays

MEPs backed an increase in compensation, meaning that passengers can request equivalent to 50 percent of the ticket price for delays of between 60 and 90 minutes, in addition to passengers’ rights for continuation of the journey or rerouting. Passengers would be entitled to 75 percent of the ticket price for a delay of 91 minutes to 120 minutes and 100 percent of the ticket price for delays of more than 121 minutes.

Current rules stipulate that passengers may request compensation equivalent to 25 percent of the ticket price for delays of 60 to 119 minutes and 50 percent for a delay of 120 minutes or more.

Better information and assistance

According to proposed changes, more information on passenger rights will be available at stations and in trains. The information will also be printed on the ticket to make passengers aware of their rights and allow them to claim their rights before, during and after the trip.

MEPs also clarified rules to ensure assistance free of charge to persons with reduced mobility and persons with disabilities at stations.

They also clarified that rail operators and station managers are responsible for fully compensating passengers in a timely manner if they have caused loss of or damage to mobility equipment, or lost or injured animals trained to assist disabled people.

To help in take-up of cycling, new and refurbished trains must in the future have a well-indicated space to transport assembled bicycles, MEPs say.

They also backed clearer deadlines and procedures for complaints handling.

Ensuring uniform application of EU rail passenger rights rules

To ensure that EU rail passenger rights rules are applied earlier and in all countries, Transport Committee MEPs also backed the proposed earlier phase-out of temporary exemptions used by a number of member states in applying certain parts of the 2009 passenger rights rules for domestic rail services. So far, only 5 member states (Belgium, Denmark, Italy, the Netherlands and Slovenia) fully apply the EU rail passenger rights rules.

Exemptions for domestic rail services may last no longer than 1 year after the entry into force of the amended rules, MEPs say.

Next steps

The draft rules will now need to be voted on by the full house of the European Parliament.

the sting Milestone

Featured Stings

Can we feed everyone without unleashing disaster? Read on

These campaigners want to give a quarter of the UK back to nature

How to build a more resilient and inclusive global system

Stopping antimicrobial resistance would cost just USD 2 per person a year

3 steps to boost your digital safety while working from home

Here are 4 ways investors can influence more secure and responsible innovation

Germany loves a strong euro; the new Fiscal Councils can deliver despite the Greek chaos and a wider questioning of austerity

Which countries get the most sleep – and how much do we really need?

Will the three major parties retain control of the new EU Parliament?

Five avoidable deaths per minute shows urgent need for action on patient safety

Idai disaster: Stranded victims still need rescue from heavy rains as UN scales up response

Humans aren’t made for repetition – it’s time AI took over manufacturing

A chemistry professor explains: why soap is so good at killing COVID-19

Driving structural change through global value chains integration

EU to spend €135.5 billion in 2014 or 6.5% less than this year

Vaccine against Ebola: Commission grants new market authorisations

Car bomb attack on National Police Academy in Colombia, ‘strongly condemned’ by UN

Algorithmic warfare is coming. Humans must retain control

This AI outperformed 20 corporate lawyers at legal work

A Sting Exclusive: “Europe must be more ambitious in COP21 and lead on climate finance and sustainable development”, Green UK MEP Jean Lambert points out from Brussels

Security Council urged to act with ‘one strong voice’ on raft of ills plaguing Middle East and North Africa

‘Endemic’ sexual violence surging in South Sudan: UN human rights office

Banks get trillions and the unemployed ECB’s love…

UN food aid to Yemen will fully resume after two-month break, as Houthis ‘guarantee’ delivery

At UN, Cuba slams US ‘criminal’ practices undermining country’s development

What do Europeans believe about the crisis and the possible way out?

The EU pretends not knowing what happens in the Western Balkans

Three ways the world must tackle mental health

State aid: Commission approves €6 billion German measure to recapitalise Lufthansa

This AI can predict your personality just by looking at your eyes

How music can help children with autism connect

UN appeals for international support as flood waters rise in wake of second Mozambique cyclone

What is carbon offsetting?

Number of members in Parliament’s committees to change after Brexit

Refugees now make up 1% of the world’s population

‘Democratic aspirations of the Sudanese people’ must be met urges Guterres, following military removal of al-Bashir from power

This is how COVID-19 is affecting indigenous people

Forward Agenda: What can we expect from 2019?

EP supports local authorities fighting the effects of the pandemic

World Editors Forum President: Credible media vital in the fight against COVID-19 and fake news epidemic

Britain heading to national schism on exit from EU

How should cities prepare for self-driving cars? Here’s a roadmap

UN-led Yemen ceasefire monitoring team gets ready to begin operations

On sidelines of UN climate summit, US President calls for protection of religious freedom

Canada has the most comprehensive and elaborate migration system, but some challenges remain

EU Summit: Why was Poland isolated in opposing Tusk and the ‘multi speed’ Europe

Young people are not a nameless, faceless mass. So why do we treat them as such?

Reasons to hope and reasons to keep perspective on a vaccine

Gender equality within junior enterprises: the effect of President’s gender

Fair Taxation: EU updates list of non-cooperative tax jurisdictions

This is our chance to completely redefine the meaning of work

EU Facility for Refugees in Turkey: third annual report shows continued vital and tangible support for refugees and their host communities

Create conditions for ‘harmony between humankind and nature’, UN chief says on sidelines of G20 in Japan

How the future of computing can make or break the AI revolution

This project is turning abandoned fishing gear into volleyball nets

EU shapes its ambitious strategy on India

Draghi to lay his print on long term ECB policies prior to exiting next year

Eurozone: There is a remedy for regional convergence

“Working together to make a change at the COP 21 in Paris”, an article by Ambassador Yang of the Chinese Mission to EU

Energy: EU priority projects should be aligned with 2050 climate objectives

Brexit: Only Corbyn and May in concert can make the needed compromises

Latin America is a mass-transit powerhouse. But it needs fine-tuning

3 vital steps to a new gender equality playbook

IMF: The near-term outlook for the U.S. economy is one of strong growth and job creation

More Stings?

Advertising

Speak your Mind Here

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s