The job description for a COVID-19 community health worker – and how this could fight US unemployment

nurse_

(Luis Melendez, Unsplash)

This article is brought to you thanks to the collaboration of The European Sting with the World Economic Forum. Author: Raj Panjabi, Chief Executive Officer, Last Mile Health
  • Coronavirus could drive unemployment up to 20%.
  • Underfunded public healthcare systems are overwhelmed.
  • Community health workers could be trained to prevent, detect, and respond to the pandemic.
There are more than 780,000 confirmed cases of COVID-19 reported worldwide as of March 31. Continued sharp increases in infections may overwhelm health systems in any country, but especially places that are facing shortages of nurses, doctors, and other frontline health providers.
 
The pandemic is also dealing an economic blow. People around the world are losing their jobs, as large gatherings are cancelled and people undertake social distancing, making it impossible for many businesses to continue. Earlier this week it was reported that the pandemic could drive unemployment up to 20%, a rate not seen since the Great Depression, leaving 32 million Americans without a job. In New York, the state’s unemployment website temporarily crashed when the number of unique users rose fivefold in one day.
What if Americans who are unemployed by the pandemic could be hired to fight it? Around the world, local residents without a medical or nursing degree have been rapidly trained, hired, and equipped to respond to other epidemics that have spiralled out of control.
An epidemic anywhere can be a threat to people everywhere. That’s true now with COVID-19, and it was true in 2014, when the Ebola virus was spreading like wildfire across Liberia and West Africa. At that time, scientists projected the virus could infect more than 1 million people – and the majority of them would die – if nothing more was done.
When Ebola threatened to bring us to our knees, community health workers did not surrender to fear. They did what they had always done: they answered the call to serve their neighbours. Community health workers teamed up with outreach nurses to go door-to-door to prevent virus transmission through promoting hand-washing and social distancing. They learned the signs and symptoms of Ebola and helped detect patients. And they helped respond by encouraging Ebola patients to seek care early at hospitals.
This same community-based strategy is critical once again in our global response to COVID-19. As cases grow exponentially, so does all this work to prevent, detect, and respond to the pandemic. Healthcare teams cannot keep up. Doctors, nurses, and officers in underfunded public health departments are overwhelmed by the tasks at hand. It might be time to share these tasks with others. We could rapidly expand our healthcare teams by investing in the people closest to the problem – hiring and training the millions of people put out of work by the epidemic.
This is happening now in Liberia, where previously unemployed residents are working as community health workers to implement prevention and control measures, like organizing social distancing and hand hygiene stations. To help detect cases, nurses are making plans to work with community health workers to identify signs and symptoms of COVID-19 among their neighbours. The country is considering engaging community health workers to coordinate testing for people who may have COVID-19.

What is the World Economic Forum doing about the coronavirus outbreak?

A new strain of Coronavirus, COVID 19, is spreading around the world, causing deaths and major disruption to the global economy.
Responding to this crisis requires global cooperation among governments, international organizations and the business community, which is at the centre of the World Economic Forum’s mission as the International Organization for Public-Private Cooperation.
The Forum has created the COVID Action Platform, a global platform to convene the business community for collective action, protect people’s livelihoods and facilitate business continuity, and mobilize support for the COVID-19 response. The platform is created with the support of the World Health Organization and is open to all businesses and industry groups, as well as other stakeholders, aiming to integrate and inform joint action.
As an organization, the Forum has a track record of supporting efforts to contain epidemics. In 2017, at our Annual Meeting, the Coalition for Epidemic Preparedness Innovations (CEPI) was launched – bringing together experts from government, business, health, academia and civil society to accelerate the development of vaccines. CEPI is currently supporting the race to develop a vaccine against this strand of the coronavirus.
This same strategy could work in the United States, too. Here’s what the job description of a COVID-19 community health worker might look like:
1. Prevent
  • Organize and carry out social media campaigns to promote social distancing and advocate for timely policies.
  • Encourage strategies in their neighbourhoods and online to promote mental and physical health and resilience.
  • Deliver food and medications to the elderly, poor, immigrants, and other vulnerable residents.
  • Make masks at home, and donate them to supplement the stock of personal protective equipment at local hospitals.
2. Detect
  • Learn the signs and symptoms of COVID-19, and help staff hotlines run by hospitals and public health departments to answer questions from the public.
  • Refer possible COVID-19 patients to their nearest testing centre, and organize transportation.
3. Respond
  • Call people with COVID-19 who are in self-isolation with mild symptoms, and monitor them for worsening symptoms.
  • Provide moral support and organize food deliveries for people with COVID-19 at home.
  • With nurse supervision, monitor patients for worsening symptoms and support rapid referral of people who require hospitalization.
  • With public health officers, support contact tracing, symptom reporting, and monitoring of contacts of COVID-19 patients to ensure access to testing and treatment for people who develop signs and symptoms.
  • Help hospitals and non-profits raise funds for the most vulnerable.
How would they be trained?
The US Centers for Disease Control and Prevention and state health departments can work with universities to develop rapid online programmes to train the millions of Americans currently out of work in their own homes. Last Mile Health has launched similar online and mobile training programmes globally. There is also a proposal for a large-scale emergency programme in the UK to train community health workers (CHWs) to support people in their homes, initially the most vulnerable but with potential to provide a long-term model of care.
Who would hire them?
State and city health departments can request funds from federal economic relief packages and charities, and companies can support hospitals and non-profits to hire them locally. After the COVID-19 pandemic is stopped, some of these individuals might return to jobs in their old industries. Others will find new careers in healthcare, such as home health aides or paramedics. If done right, the value of this investment could grow with time. Countries like Liberia, Ethiopia, and Malawi and states like Alaska have trained community health workers to address one epidemic, only to redeploy them in subsequent epidemics.
Today’s COVID-19 community health workers could become our epidemic response corps of the future – always ready to help us fight the next epidemic.

Discover more from The European Sting - Critical News & Insights on European Politics, Economy, Foreign Affairs, Business & Technology - europeansting.com

Subscribe to get the latest posts sent to your email.

Interesting reads

© UNICEF/Oleksii Filippov Workers secure plywood boards over the shattered windows of a residential building damaged by a missile strike in eastern Ukraine. (file)

Ukraine: UN aid convoy reaches frontlines in Dnipro

This article is published in association with United Nations. A UN humanitarian convoy reached frontline communities in Ukraine’s Dnipro region on Wednesday, delivering critical medical and hygiene supplies as fighting continues to take a heavy toll on civilians and infrastructure across the country. UN Spokesperson Stéphane Dujarric told reporters that access to the town had been […]
© WFP/Maxime Le Lijour A child helps to pitch his family's tent after it collapsed during heavy rain in Gaza.

UN warns civilians remain at risk as airstrikes continue across Gaza

This article is published in association with United Nations. Fresh airstrikes and shelling across the Gaza Strip over the past 24 hours have put civilians at renewed risk and compounded months of hardship, the UN said on Tuesday, warning that humanitarian needs continue to outpace access and capacity. UN Spokesperson Stéphane Dujarric told journalists at the […]
United Nations Palestinian families are being evicted from the Silwan neighborhood in East Jerusalem.

West Bank: New Israeli measures further erode prospects for two-State solution

This article is published in association with United Nations. UN Secretary-General António Guterres voiced grave concern on Monday over the reported decision by the Israeli security cabinet to authorize a series of administrative and enforcement measures in Areas A and B in the occupied West Bank.  The measures would make it easier for Jewish settlers to take over Palestinian […]
© Unsplash/Hosein Charbaghi A view of Tehran, Iran's capital city.

Guterres welcomes resumption of Iran-US talks

This article is published in association with United Nations. UN Secretary-General António Guterres on Friday welcomed the resumption of talks between Iran and the United States.  The development follows weeks of tensions surrounding Iran’s nuclear programme and threats of a US military attack.  Delegations headed by US Special Envoy to the Middle East Steve Witkoff and Iran’s Foreign […]
© State Specialized Enterprise IAEA inspectors help ensure safety at Ukrainian nuclear power plants. .

Ukraine war keeps nuclear safety on a knife-edge, UN watchdog warns

This article is published in association with United Nations. Attacks on Ukraine’s power system highlight how the ongoing war threatens the safety of the country’s nuclear facilities, the head of the International Atomic Energy Agency (IAEA) warned on Friday.  Russian forces have been carrying out strikes on critical infrastructure amid freezing winter temperatures as their full-scale invasion approaches the […]
This article is published in association with United Nations.

Disability-Inclusive Healthcare: Breaking Barriers to Equity

This article was exclusively written for The European Sting by Ms. Mechoiteu Jijou Berny is a seventh-year medical student at Université des Montagnes in Bangangté, West Region of Cameroon. She is affiliated with the International Federation of Medical Students Associations (IFMSA), cordial partner of The Sting. The opinions expressed in this piece belong strictly to the writer and […]
This article was exclusively written for The European Sting by one of our passionate readers, Mr. Andrew Gardner, a strategic and international business consultant. The opinions expressed within reflect only the writer’s views and not necessarily The European Sting’s position on the issue.

Most European Countries are not yet Prioritising European-Made Arms 

This article was exclusively written for The European Sting by one of our passionate readers, Mr. Andrew Gardner, a strategic and international business consultant. The opinions expressed within reflect only the writer’s views and not necessarily The European Sting’s position on the issue. In October 2025, the European Defence Industry Programme (EDIP) was approved by the European […]
UN chief warns of ‘grave moment’ as final US-Russia nuclear arms treaty expires

UN chief warns of ‘grave moment’ as final US-Russia nuclear arms treaty expires

UN Secretary-General António Guterres has warned that the expiration of the New START treaty represents a “grave moment” for international peace and security, as binding limits on US and Russian strategic nuclear weapons fall away amid heightened global tensions. In a statement issued as the treaty expired at midnight GMT Thursday, he said the world […]
UN Ukraine A residential building in Ukraine shows signs of damage following overnight attacks.

Ukraine: Civilians injured, miners killed, in separate Russian attacks

This article is published in association with United Nations. A fresh wave of Russian strikes overnight across Ukraine injured several people and left thousands “without heat in the heart of winter,” the UN Humanitarian Coordinator in the country said on Tuesday.  Matthias Schmale was “appalled” by the attacks in Dnipro, Kharkiv and Kyiv, noting that many more people in several […]
UN News An injured child waits in the courtyard of Al-Amal Hospital in Khan Younis.

Gaza: Limited Rafah crossing reopening sparks hope – but also ‘massive trepidation’

This article is published in association with United Nations. The reopening of the Rafah crossing in the southern Gaza Strip on Monday after more than a year is being met with both optimism and fear, a senior official with the UN agency that assists the Palestinian people, UNRWA, has said.  The sole border point with Egypt is a […]
WFP Children in Fangak county, Jonglei State eat a cooked meal of sorghum. WFP provides food rations to food insecure families containing sorghum, oil, salt, peas and maize (January 2022).

South Sudan: ‘All the conditions for a human catastrophe are present’

This article is published in association with United Nations. Military tensions in South Sudan are “rapidly expanding” between Government forces and opposition militia as fighting continues in restive Jonglei state. Briefing journalists based at UN Headquarters in New York on Friday, Anita Kiki Gbeho, Officer in Charge of the UN Mission in South Sudan (UNMISS), said […]
© UNICEF/Oleksii Fili Children's toys are covered in snow outside a residential building in Kyiv during prolonged winter power and heating outages.

World News in Brief: Syria ceasefire welcomed, ‘Olympic truce’, Ukraine’s freezing children

This article is published in association with United Nations. The UN Commission of Inquiry on Syria has welcomed a ceasefire agreement between the Syrian Government and the mainly-Kurdish Syrian Democratic Forces (SDF), urging all parties to seize the moment to protect civilians and prevent further violations in the country’s northeast.  “We welcome efforts to bring stability […]
This article was exclusively written for The European Sting by Mr. Frank Shao is a Tanzanian medical student. He is affiliated with the International Federation of Medical Students Associations (IFMSA), cordial partner of The Sting. The opinions expressed in this piece belong strictly to the writer and do not necessarily reflect IFMSA’s view on the topic, nor The European Sting’s one.

Access to Healthcare: is it too much to ask?

This article was exclusively written for The European Sting by Mr. Khalil Al Bilani is a 5th-year medical student at Saint George’s University of Beirut. He is affiliated with the International Federation of Medical Students Associations (IFMSA), cordial partner of The Sting. The opinions expressed in this piece belong strictly to the writer and do not necessarily reflect […]
UN Photo/Manuel Elías Ramiz Alakbarov (on screen), Deputy Special Coordinator for the Middle East Peace Process, briefs the Security Council meeting on the situation in the Middle East.

Potential turning point for Gaza as peace plan enters second phase: UN envoy

This article is published in association with United Nations. The start of a second phase of a stabilisation plan for Gaza offers a potential turning point for the war-ravaged enclave, a senior UN official told the Security Council on Wednesday. Ramiz Alakbarov warned that risks of violence escalating again remain high, while the situation in the […]
This article is published in association with United Nations.

Gaza ceasefire improves aid access, but children still face deadly conditions

The fragile ceasefire in the Gaza Strip is making a difference to the lives of over a million children, and improving overall access to food – but more aid still needs to enter.  That’s the assessment of two senior officials from the UN Children’s Fund (UNICEF) and the World Food Programme (WFP), speaking on Monday to journalists in New York following a […]

A new blow for UNRWA as headquarters in East Jerusalem ‘set on fire’

© UNRWA Destruction at UNRWA headquarters in East Jerusalem after Israeli authorities sent in bulldozers on 20 January. This article is published in association with United Nations. The head of embattled UN relief agency for Palestinians, UNRWA, has condemned reports that its headquarters in East Jerusalem have been set alight deliberately. It comes after Israeli authorities […]
© UNHCR/Yevheniia Kozun This cinema in Saltivka, Kharkiv, was hit during an earlier strike (file Jan 2026).

‘Cycle of attacks must end’: Lead UN official in Ukraine

This article is published in association with United Nations. The senior UN official in Ukraine, Matthias Schmale, has issued a condemnation of the massive overnight Russian drone and missile strike on several major Ukrainian cities, killing and injuring civilians, and knocking out energy infrastructure amid sub-zero temperatures. The attacks on some of Ukraine’s most important population […]
WHO/P. Virot The flag of the UN World Health Organization (WHO) flies at its headquarters in Geneva, Switzerland.

US withdrawal from WHO ‘risks global safety’, agency says in detailed rebuttal

This article is published in association with United Nations. The World Health Organization (WHO) has issued a detailed statement regretting the United States decision to leave the UN agency, and declaring that it will leave both the US and the world less safe as a result. The statement, released on Saturday, also includes a rebuttal of […]
© UNOCHA/Ximena Borrazas Kateryna and her two children warm up at a heating point and use rhe available electricity to charge their devices.

Keeping people warm amid hostilities and harsh winter weather in Ukraine

This article is published in association with United Nations. As people in war-torn Ukraine face the coldest winter in more than a decade, authorities and humanitarians are working to help them stay warm, particularly the most vulnerable residents.  Russian forces continue to attack Ukraine’s energy grid, leaving families without electricity and heating as temperatures plummet to -20° Celsius.  Since 2022, the Government has established so-called “Invincibility Points” – located in tents or public […]

Comments

  1. I am genuinely happy to read this blog posts which consists of plenty of
    helpful information, thanks for providing such statistics.

Why don't you drop your comment here?

Go back up

Discover more from The European Sting - Critical News & Insights on European Politics, Economy, Foreign Affairs, Business & Technology - europeansting.com

Subscribe now to keep reading and get access to the full archive.

Continue reading

Discover more from The European Sting - Critical News & Insights on European Politics, Economy, Foreign Affairs, Business & Technology - europeansting.com

Subscribe now to keep reading and get access to the full archive.

Continue reading

The European Sting – Critical News & Insights on European Politics, Economy, Foreign Affairs, Business & Technology – europeansting.com