
(Franck V., Unsplash)
What makes a good doctor? When the British Medical Journal asked the question in 2002, common qualities that resonated with its readers were compassion, understanding, empathy, honesty, competence, commitment and humanity. That was a time before Facebook, Google, Siri, AlphaGo and the rise of AI and algorithms to analyze complex medical data. But despite these impressive advances, in challenging times we still expect such profoundly human qualities in our health professionals. And in situations like end-of-life care, it is almost impossible to imagine compassionate service delivered in a hospice staffed by algorithms.
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